Need help understanding more about eSIMs? Find lots of useful information here with the most frequently asked questions about eSIMs. To learn how to get an eSIM, click here. Or you can download your new eSIM fast and for free through the MyVodafone app here.

  1. Does eSIMs work in Qatar?
    Yes, eSIM is available in Qatar for compatible devices, and you can enjoy it on Vodafone’s super-fast 5G network.
  2. What is the price of an eSIM?
    While a physical SIM costs QR 15, eSIM is FREE on all Vodafone plans! Skip the store and activate instantly — anytime, anywhere — through My Vodafone App at no cost. Visit www.mva.qa
  3. How to convert my Vodafone physical sim card to eSIM?
    You can easily do this through My Vodafone App from the comfort of your home.
    1. Open My Vodafone App and tap ‘My Menu’ at the bottom right.
    2. Select ‘eSIM’, then ‘Download eSIM’.
    3. Complete the OTP then ID verification steps.
    4. Once successful, your current SIM will stop working for about 10 minutes while the eSIM is activated.
    You’re all set!
  4. Is eSIM available for both prepaid and postpaid plans?
    Absolutely! Whether you’re on prepaid or postpaid, Vodafone Qatar eSIM is ready for you with the same convenience no matter your plan.
  5. Can I use eSIM on my tablet or smartwatch?
    Yes — if your tablet or smartwatch supports eSIM, you can enjoy seamless connectivity with Vodafone.
  6. Can I use my physical SIM card and eSIM at the same time?
    Yes! Many devices support Dual SIM, allowing your physical SIM and eSIM to work together — so you can enjoy Vodafone on your eSIM while keeping your physical SIM active. Two numbers, one device.
  7. Can I have more than one eSIM active on my device?
    Yes. Some devices allow multiple eSIM profiles, but only one can be active at a time. Check your device specifications for details.
  8. How do I move my eSIM from my old device to my new device?
    You can easily do this through My Vodafone App from the comfort of your home.
    1. Open My Vodafone App on your new device - ideally while connected to Wi-Fi
    2. Log in with your registered password
    3. Tap ‘My Menu’ at the bottom right.
    4. Select ‘eSIM’, then ‘Download eSIM’.
    5. Complete the OTP then ID verification steps.
    6. Once successful, your current SIM will stop working for about 10 minutes while the eSIM is activated.
    You’re all set!
  9. How do I move my SIM card from my old device to an eSIM on my new device?
    You can easily do this through My Vodafone App from the comfort of your home.
    1. Open My Vodafone App on your new device - ideally while connected to Wi-Fi
    2. Log in with your registered password
    3. Tap ‘My Menu’ at the bottom right.
    4. Select ‘eSIM’, then ‘Download eSIM’.
    5. Complete the OTP then ID verification steps.
    6. Once successful, your current SIM will stop working for about 10 minutes while the eSIM is activated.
    You’re all set!
  10. I’m with another operator—how do I switch to Vodafone and get eSIM?
    It’s easy to switch to Vodafone and get your eSIM:
    1. Visit https://buynow.vodafone.qa/mnp
    2. Tap ‘New Transfer’ and select your plan .
    3. Verify your identity.
    4. Choose eSIM as your SIM type and select Android or iOS.
    5. We’ll email you your eSIM QR code.
    6. Send free SMS to 151 to start your transfer process.
    7. Once done, start enjoying Vodafone services!
  11. Do I need a QR code to activate my eSIM?
    Usually, yes — new eSIM activations need a QR code. But if you’re moving an existing eSIM from a nearby device, some models let you do it without scanning a code.
  12. I scanned my QR code but it’s not working- what should I do?
    If you mistakenly scan your QR code more than 10 times without downloading your profile, then your eSIM will be faulty. To fix this you can do eSIM swap easily through My Vodafone App.
  13. I’m visiting Qatar—can I get a Vodafone eSIM as a tourist?
    Definitely! You can enjoy Vodafone’s services in Qatar right away. Simply visit https://buynow.vodafone.qa, choose a prepaid connection, and verify your ID with your passport — it’s quick and easy!