What is the advantage of buying the Huawei Mate XT Ultimate Design from Vodafone Qatar?
When You successfully Pre-order and pick up the Handset, you will be eligible for the following benefits:
If You are an existing or new Vodafone customers will also get up to 24GB of free local data. Postpaid customers will get 8G of free local data every month for 3 months & Prepaid customers will get 8GB of free local data over 90 days (the ‘’Data Offer’’). You cannot carry the remaining data to the next month.
One-Time Screen Damage Protection (1 Year) Worth QAR 2599. If screen damage occurs, a handling fee of QAR 699 applies for repairs.
Can I change the location which I chose on the Pre-order?
Pre-orders can be picked up from Villaggio and Doha Festival City stores only or if you have selected home delivery at the time of Pre-order. No changes can be made to the collection location once the Pre-order was confirmed. In case You do not pick up the Handset from the designated Store then we will refund the payment made to the same credit card used to make the purchase within 14 days.
I cannot go to collect the Pre-order, can someone else go instead?
Yes, however, he/she needs to provide the original QID, credit card used when the Pre-order was placed, SMS notification, and order receipt.
I did not get my Pre-order email/SMS, what do I do?
You can verify your order in the Vodafone store on the launch day with the order receipt given at the time of Pre-order.
How can I cancel my Pre-order?
You can chat with us through My Vodafone App or visit any Vodafone store to request cancellation. In case of cancellation due to any reason, your full payment will be refunded within 14 working days. The amount will be fully transferred to the same card you used when you Pre-ordered the Handset.
Can I change my device selection for a different model after placing the order or during the delivery?
You cannot change the specifications of your Pre-order (change of colours, of models, of capacity, etc) once it is concluded online.
Until when can I pre-order?
The pre-order for the Huawei Mate XT Ultimate Design will be open until the 4th of March 2025.
Can I Trade in an old device to pre-order the new Huawei Mate XT Ultimate Design?
This service is not yet available during the Pre-order period. We will send a communication on our website and on our Social Media accounts if and when Trade in is available for these newly announced devices.
How many handsets can I preorder?
You can Pre-order up to five (5) Handsets per QID/Passport number (with a local credit card) and Pre-order one (1) Handset (with an international credit card).
What if I cannot pick up the Handset after receiving the pickup notification?
You will have five (5) business days from the time of receiving the notification to pick up the Handset. If the Handset is not collected during this period, the Pre-order will no longer be valid and will be cancelled.