Get in Touch
We understand that communication should be seamless and convenient, which is why we offer a variety of channels to get in touch with us, 24/7:
800 7111
+ (974) 7700 7111
Chat Online with My Vodafone App
My Vodafone App offers you everything you need to stay connected in the palm of your hands!
- Now get instant eSIM using AI powered verification when you order a Vodafone connection through My Vodafone App. No need to register.
- Manage your account anytime from anywhere. Its fast and easy.
- Choose your new number and activate your plan.
- Instant eSIM download for new connections. Click here to learn more.
- Get your SIM card delivered within 2 hours with fast home delivery.
- Track usage of your data, credit, calls and SMS benefits.
- Manage your Add-ons, Bill-Limit and Offers.
- Get online exclusive offers for more data & minutes.
- Stay updated on your mobile / fixed bills & make hassle free payments via your saved credit, debit cards as well as Apple Pay.
- Recharge & pay bill of your own number or even your family & friends.
- Get support 24/7 from Labeeb , our AI powered chatbot or with our Customer Care agents
- Raise & track your complaints.
- View your personalized Inbox
- Buy your favourite device, get it delivered same day for free and track your order in real-time.
- Set up Auto Bill Payment thru My Vodafone App, with your credit card & say goodbye to monthly payment reminders.
Social Networks:
We'll do our best to resolve your issue as soon as you get in touch. If you're not satisfied with what we're doing to put things right, ask for a manager.
We aim to resolve most issues by this stage but more complex issues may take longer. If you're unhappy with the progress, you may wish to contact the Communications Regulatory Authority.
Vodafone Qatar Q.S.C is a licensed telecommunications service provider and is regulated by the CRA (Communications Regulatory Authority) in terms of the Telecommunications Law No.34 of 26 and the Applicable Regulatory Framework.
Should your concerns not be addressed by Customer Care within 30 calendar days from when you first contacted us, you may contact the CRA at consumervoice@cra.gov.qa, 103 From Qatar or +974 4406 9938 from overseas (No landline).
More Information
Start or Stop a Service
Select a plan and choose activation/deactivation codes.
Balance Disappearance
Is your credit finishing too quickly?
Spam & Scam
Learn how to protect your device with us.
Prepaid Rates
Save up to 95% over the standard out of bundle with our new Smart Data Rate.
Postpaid Rates
Learn more about our new Smart Data Rate which gives up to 95% savings over the standard out of bundle data rate here.
Bill Manager
With Bill Manager, you will NEVER get hit with a bill shock from any Data or Roaming usage.
Self Service Machines
Bill Payment and Recharges are now even easier with our new Self Service Machines!
Credit Transfer
Now you can transfer credit to your friends and family and help them stay connected!
Metrash 2
Learn how to protect your device with us.
Apps Corner
Discover the best apps for your device.
Communications Regulatory Authority
Vodafone Qatar Q.S.C is a licensed telecommunications service provider and is regulated by the CRA (Communications Regulatory Authority) in terms of the Telecommunications Law No.34 of 2006 and the Applicable Regulatory Framework.
Should your concerns not be addressed by customer care within 30 calendar days from when you first contacted us, you may contact the CRA at consumervoice@cra.gov.qa , 103 From Qatar or +974 4406 9938 from overseas (No landline).