Q: What is the Roam Like Home Key Add-on?
A: The Roam Like Home Pack (“RLHP”) is a new Add on from Vodafone Qatar that enables customers to transform their current Vodafone Postpaid Plan’s local units (voice calls, SMS), local data allowances, local Add-ons and the related out of bundle services and converts them to roaming benefits while roaming.
Q: What are the available options and pricing for the Roam Like Home Pack?
A: Customers have the flexibility to choose from two options for the Roam Like Home Pack:
- 7 days Roam Like home Pack for QR 150
- 30 days Roam Like home Pack for QR 500.
Q: How do I subscribe to the Roam Like Home Pack Add-on?
You can activate the Roam Like Home Add On through the My Vodafone App or by dialing the codes below or by contacting our dedicated customer service.
- By dialing *110*120# to activate the Roam Like Home Pack for 7 days
- By dialing *110*500# to activate the Roam Like Home Pack for 30 days
Q: If I activate the 7-day Roam Like Home addon in the middle of the day, does it expire at the exact hour on the sixth day?
The addon will end at midnight on the sixth day , regardless of the activation time during the first day of activation
Q: Which countries are covered under the Roam Like Home feature?
A: The eligible countries for the Roam Like Home feature are:
| Eligible Countries for Roam Like Home Pack Add-on |
| Saudi Arabia |
Oman |
Kuwait |
| UAE |
Bahrain |
Turkey |
| UK |
Germany |
France |
| Spain |
Switzerland |
Italy |
| USA |
Egypt |
Australia |
| Austria |
Bangladesh |
Greece |
| Jordan |
Malaysia |
Netherlands |
| Norway |
Pakistan |
Philippines |
| Sri Lanka |
Thailand |
Tunisia |
Q: How long are the Roam Like Home Pack
benefits valid after activation?
A: 7 days or 30 days based on your choice to activate.
Q: How does the Roam Like Home Pack work?
A: The Roam Like Home Pack converts local allowances in your current Postpaid Plan into roaming allowances. After using local allowances, customers will be charged standard roaming rates.
Q: What will happen if I have roaming benefits in my plan?
A: Once in-plan allowance is exhausted, the in-plan roaming allowance in eligible countries will automatically activate, so customers can continue using benefits while abroad.
Q: Are incoming calls free in the listed eligible countries?
A: Yes, incoming calls in the specified eligible countries are free for customers subscribed to the Roam Like Home Pack add-on.
Q: Will I be charged in other countries or for calls outside covered ones?
A: Yes, standard roaming rates will apply if customers roam in countries not included in the Roam Like Home Pack list or if customers make calls to destinations outside the specified countries.
Q: Can I use in-plan international minutes while roaming?
A: Customers can make international calls except if the destination wasn't eligible for calls while in Qatar. For other countries not included standard international call rates will apply.
Eligible Plans for Roam Like Home Pack:
| Eligible Plans for Roam Like Home Pack |
| U Start |
U Plus |
U Plus India |
| Unlimited 300 |
Unlimited 375 |
Unlimited 450 |
| Unlimited VIP Legacy |
Vodafone First |
Vodafone First Plus |
| Vodafone First Family |
Postpaid Essential |
Postpaid Extra |
| Unlimited |
Unlimited Premium |
Unlimited VIP |
Q: Can I subscribe multiple times?
A: Yes, you can subscribe multiple times. However, if a customer subscribes, the new subscription will add either 7 days or 30 days from the new add-on activation date, based on the customer's selection.
Q: What local allowances are eligible to be used while roaming?
A: You can use his plan, add-on, and promotional allowances while roaming.
Q: Can I use Roam like home Pack
add-on for my prepaid?
A: No Roam Like Home Pack Add-on only works on the above-mentioned Postpaid plans.